| Issue ID | 1558988 |
| Internal NHTSA # | 11203619 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2012 |
| File date | 01/01/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall - when purchasing this vehicle, i was informed by the carmax dealship that there were open recalls on the vehicle. They briefly explained that one of the recalls was a defective part, involving the airbag, could cause serious injury or death. This was a huge concern to me, as i was purchasing a mercedes-benz because it was an extremely safe car. I expressed my concern immediately to the dealership, who told me not to worry and that i could take the car directly the an authorized mercedes-benz dealership to have parts replaced and that the issue would be resolved. After signing the papers to purchase the vehicle, i contacted several authorized dealerships with attempts to have the recall remedied. Unfortunately, i had no luck in doing so, as each of the dealerships informed me that there was no remedy at this time. I continued to call each month to attempt to have the parts replaced without any luck. Knowing that there was defective parts in my car and that it could case serious death or injury to someone really upset me. I use my car for work and at times, i am responsible for transporting clients. Due to this open recall, my car has been deemed unsuitable by the company i work for and now i have lost a great deal of money, specifically due to this recall. I am extremely frustrated that i have been given the wrong information and in addition to that, i am forced to drive an unsafe car, knowing that there is defective parts. My job has refused to allow me to work until the recall has been resolved and an authorized dealer has reported to nhtsa that it has been fixed.*dt *tp |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOS ANGELES, CA |
| VIN pattern | WDDGF4HB6CRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CARMAX |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |